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Miller Heiman
IT Services in North Sydney

www.millerheiman.com.au/
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Level 2, 12 Waters Road Rd. Neutral Bay. North Sydney, NSW, 2089.
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What you should know about Miller Heiman

Business Services in North Sydney, Business Consultants in North Sydney, Business Consulting in North Sydney, Consultants in North Sydney

Their professional team of sales consultants are able to provide your business with the edge it needs in the sales market. Miller heiman is australia's leading sales training and performance company, delivering an expert range of services to clients throughout the country.

Miller Heisman Group is the result of that change. Miller Heisman Group was born from more than 150 years of experience and performance. We purposefully and intentionally brought together the superior ideas, products and teams in the sales and service industry to donate you our Be Ready Solutions. A powerful foundation for our performance and yours. It is crucial to know what you’re buying. It’s fair as crucial to know who you’re buying from. A global organization to urge global organizations. We’re simply stating a fact. His dedication to placing the customer at the core of everything gives Miller Heisman Group its expanded, holistic approach for developing, managing and sustaining long term customer relationships. He joined Miller Heisman in 2009 where he began his Sales Operations role, helping grow the indirect channel, enlarge usual deal size, improve capability and productivity. Educated in England, Martin moved to Australia in 2004 when an opportunity arose to begin a branch office with UK based, Gladstone LC. He spent 4 years building this business before joining Miller Heisman. Paul brings clients 20 years of experience helping organizations by running sales teams and managing key accounts across a number of multinational organizations in both Australia and the UK with a focus on achieving consistent long term growth and increased market share via robust client relationship building and value addition at all stages of the sales cycle. She brings her experiences as President of the Australian Customer Service Association, executive leadership and extensive customer experience design and development to the training room to impact capability development and change. A leader of people with 17 years’ experience in providing tall level organizational expertise including training delivery, client services, systems, policies, process procedure and project management ensures that business operations run efficiently enabling business to focus on what matters. His experience of global companies B2C and B2B like Reader’s Digest, The Corporate Executive Board (CB) gives him a solid foundation to deliver our promise of helping customers sell more and service better. Topperforming consulting partners are a large piece of our success. If you’re a proven sales consultant with the necessary qualities, let us know. Experience selling to senior executives in Fortune 100 companies. Ten plus years of sales management experience. An entrepreneurial spirit with the skill to sell consultatively. We prefer partners who are established in their market, have current clients in the Fortune 100 and whose services include management, consulting, sales, strategy, leadership or training. Training and certification on our products and sales system. If you’re ready to grow your organization while helping our customers grow their organizations, call our nearest representative.
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BE READY to create customer experiences that build loyalty, keep customers and drive performance. Because it’s not fair about customer service. With Service Ready, you’ll learn to put the customer at the center of everything you do. After employing the Service Ready methodologies, our customers receive very definite responses from their customers. I’m ready for improved customer service through improved field service. For many of your customers, field service reps are the confront of your company. Then you’ll attend an one day classroom workshop that focuses on fertile customer conversations. Modules in the Getting to the HEART of Field Service series include: You’ll also learn to set customer expectations for service. Learn how to stay positive below pressure, deescalate challenging situations and escalate the field service call itself. I’m ready for improved customers service through leadership coaching. You need customer service training that’s both holistic and company wide from customer service reps to coaches to management. Our Making it Happen course gives your leaders, supervisors and managers the skills to coach their teams and drive successive customer service success. You’ll learn the definition of quality coaching and understand the impact of managing with integrity. You’ll learn to create important goals for both your complete team and the individuals on your team. I’m ready for improved customer service through improved technical support. Undoubtedly, your reps understand your products and have the necessary technical skills. They need to comprehend your customers just as well. Getting to the HEART of Technical Promote trains your total staff from entry glossy customer service reps to seasoned pros in essential easy skills and customer aptitudes. These are the key factors in increasing key metrics like customer satisfaction. Modules in the Getting to the HEART of Technical Encourage series include: You’ll learn how customer service is defined for the technical promote role. Improve your listening skills and learn to confirm with the customer that you grasp their challenge. One of technical support’s biggest challenges: occupied with agitate customers.
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